Since84
Moderator
To infinity and beyond!
Posts: 3,933
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Post by Since84 on Apr 16, 2015 2:23:27 GMT -8
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Since84
Moderator
To infinity and beyond!
Posts: 3,933
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Post by Since84 on Apr 16, 2015 2:30:25 GMT -8
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Post by incorrigible on Apr 16, 2015 3:20:51 GMT -8
Either Blodget's off his meds or Samsung missed a payment. Classic! (Still won't click the link though).
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Post by artman1033 on Apr 16, 2015 4:00:01 GMT -8
ANGELA MEMO: Team, On behalf of Tim and the rest of the executive team, I want to thank you very much for making last Friday’s debut of Apple Watch unforgettable. The Previews going on in our stores and support from our Contact Centers are unlike anything we have done before. The feedback from customers is overwhelmingly positive. They are excited about Apple Watch, and your teams are creating fantastic experiences for them. Customers who pre-ordered will start receiving deliveries next Friday as planned, and I know you will do a great job helping them get set up. Many of you have been getting questions asking if we will have the watch available in stores on April 24 for walk-in purchases. As we announced last week, due to high global interest combined with our initial supply, we are only taking orders online right now. I’ll have more updates as we get closer to in-store availability, but w e expect this to continue through the month of May. It has not been an easy decision, and I want to share with you the thinking behind it. It’s important to remember that Apple Watch is not just a new product but an entirely new category for us. There’s never been anything quite like it. To deliver the kind of service our customers have come to expect—and that we expect from ourselves—we designed a completely new approach. That’s why, for the first time, we are previewing a new product in our stores before it has started shipping. Apple Watch is also our most personal product yet, with multiple case and band options because it’s an object of self-expression. Given the high interest and initial supply at launch, we will be able to get customers the model they want earlier and faster by taking orders online. I know this is a different experience for our customers, and a change for you as well. Are we going to launch every product this way from now on? No. We all love those blockbuster Apple product launch days—and there will be many more to come. They’re the moments where you, our teams, shine. And our customers love them as well! Apple Watch is an exciting new product and we are at the start of a very exciting time at Apple. You’re the best team on earth and you are doing an amazing job. For customers who want to buy a watch, please continue to help them place their order online. Also make sure they know that, wherever they buy, Apple will provide them with a great Personal Setup experience — either online or in our stores. This includes syncing their Apple Watch with their iPhone and teaching them about all the incredible features of their new Apple Watch. Thank you very much again, and I look forward to seeing you soon. www.igen.fr/apple-watch/2015/04/angela-ahrendts-pas-ou-peu-dapple-watch-en-boutique-le-24-avril-90785
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Post by phoebear611 on Apr 16, 2015 4:41:27 GMT -8
Wait - so it looks like there won't be any to buy in the stores, am I understanding this correctly?
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Since84
Moderator
To infinity and beyond!
Posts: 3,933
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Post by Since84 on Apr 16, 2015 4:48:53 GMT -8
Yes, you are correct Phoebe's. My buy retail strategy failed. Your cornering of the market worked.
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Post by macwire on Apr 16, 2015 5:09:32 GMT -8
Ugh. Can Ron Johnson return please?
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Post by Red Shirted Ensign on Apr 16, 2015 5:44:10 GMT -8
They will sell all they can make as fast as they can make them...always been true
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Post by chasmac on Apr 16, 2015 5:44:29 GMT -8
I find these survey results pretty silly. How often do teens ever buy Apple products? Most of the time, mommy and Daddy are the ones doing the actual purchasing. Phones and laptops are considered a necessity by kids and their parents agree. The watch, that's another story. Wants vs. needs. This will change with time.
So now we've got StoreGate. I'm tired of all these freaking Gates! I understand the rationale, less staff needed, less retail space but you also lose impulse buying and instant gratification . You also lose a lot of sales of other products when a consumer goes into a store for one thing and walks out with 4. This ain't Burberry where we don't want to rub elbows with other yucky people. They missed a gigantic opportunity IMO with the excitement of the first "new" product in years. And how many launches have we had were there wasn't enough product to meet demand? This has always been the case. Ugh.
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Post by artman1033 on Apr 16, 2015 6:08:21 GMT -8
I WOULD BUY THIS WATCH
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Post by archibaldtuttle on Apr 16, 2015 6:11:01 GMT -8
I find these survey results pretty silly. How often do teens ever buy Apple products? Most of the time, mommy and Daddy are the ones doing the actual purchasing. Phones and laptops are considered a necessity by kids and their parents agree. The watch, that's another story. Wants vs. needs. This will change with time. So now we've got StoreGate. I'm tired of all these freaking Gates! I understand the rationale, less staff needed, less retail space but you also lose impulse buying and instant gratification . You also lose a lot of sales of other products when a consumer goes into a store for one thing and walks out with 4. This ain't Burberry where we don't want to rub elbows with other yucky people. They missed a gigantic opportunity IMO with the excitement of the first "new" product in years. And how many launches have we had were there wasn't enough product to meet demand? This has always been the case. Ugh. Totally agree. They would have been much better off without the two week preorder / try on period. They sold all their supply the night before the try on period even started, so what was the point? Just start sales on April 24 and be done with it. People could have tried them on and ordered online after the 24th, with the die hard fans a having gotten theirs already. the smiling faces leaving the store with the first watches - we won't have that at all.
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Deleted
Deleted Member
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Post by Deleted on Apr 16, 2015 6:43:14 GMT -8
I think what you're saying is that Apple should have waited another 2 months to release the product. Apple has a much bigger retail footprint now and is under pressure to make new products available in more markets at launch. How satisfying would it be to wait in line and be turned away because the in-store allocation was puny?
Perhaps Tim should have said Apple Watch would launch in the middle of 2015, instead of early 2015, I dunno. Reportedly, there are production contraints with the display (OLED) and the taptic engine, but who knows?
I wouldn't worry too much about lost sales -- it is spiking demand and there's NOTHING else in the market to compete with it.
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Post by qualitywte on Apr 16, 2015 7:05:59 GMT -8
So the only thing different that will happen on the 24th is the first shipments are released. Nothing in the stores will be different, still get to view/try on a watch and order online just like during the pre-order period.
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Post by qualitywte on Apr 16, 2015 7:08:05 GMT -8
I think this is Angela's first f*&^ up, bad PR move!
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Post by nagrani on Apr 16, 2015 7:10:05 GMT -8
Yes. This whole thing is very confusing. Apple is supposed to be simple. Get in line - online - WTF. The only people who get apple watches on the. 24th are most likely scalpers that will try to skim a free
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Post by macwire on Apr 16, 2015 7:24:33 GMT -8
Yes. This whole thing is very confusing. Apple is supposed to be simple. Get in line - online - WTF. The only people who get apple watches on the. 24th are most likely scalpers that will try to skim a free It was a horrible roll out. I'm losing confidence in Angela. At least she somewhat admitted her mistake and seems friendly to employees. Totally opposite of the last jobber. Come back Ron!
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Post by artman1033 on Apr 16, 2015 7:36:50 GMT -8
IMHO: nothing matters about the WATCH until earnings. I am convinced we will all know how many actually SOLD in the first weekend. There will be very few "in channel inventory". ANGELA was a great hire by APPLE. THE WATCH IS the product she was hired to sell.
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Post by Red Shirted Ensign on Apr 16, 2015 7:44:19 GMT -8
Sorry, I think the handwringing here is a bit overblown. I've been in to my Apple Store twice this week for try ons. I noticed a marked improvement in the second experience from the first (which was on day one of the try on period). Yeah, my consultant was learning as fast as I was and probably knew less. The second time, yesterday, the same fellow was fully on his game; he had had days to refine his presentations, to narrow in on areas of interest. He was clearly much more at home with the product and the options. I thought all of this through after the second visit and realized just what a "raw" experience that first day was for the Apple Team members. They had something totally new and they were supposed to present it in new ways and sell it in new ways and still make it an Apple experience. Not surprising it took a few days to get in the groove.
Now, as for lack of lines on the 24th and no in store product. Good.
Don't get me wrong; I'm sorry it is happening but it would have been a disaster to have lines of people around the block waiting while customers 1 through 33 want to try on "just one more band type with my sport watch, and, oh -can I see the steel one one more time".
This isn't hamburgers And its not Iphones with three colors (two out of stock anyway) and three memory catagories (one out of stock anyway). This isn't handbangs and its not Rolex. Rolex does not sell 2.3 million watches on a weekend, nor are the folks lined up for the newest Swiss release.
I actually believe Apple is killing it on the watch marketing. Everything from Katy Perry to certain tech pundits, to certain style pundits whetting interest. Yeah, it would have been great to have 10 million built and ready to go next week, but what styles and what band options go where? Gold for China. Got that! This is a phenomenon, not a coat sale. Phenomina have a unique element to every aspect of their existance. That includes the sales experience. It is going to be different. It should be. It must be.
Now, Apple keep managing it to the best of your ability! Don't make promises you can't keep. Don't miss deadlines stated. Let people know what to expect. Underpromise and overdeliver.
As far as I am concerned, so far...so good.
And when the first Watches arrive on customers' doorsteps next weekend...the buzz will intensify on social media and blogs to a thousand hornets' nests. How was your first day with the Watch? What surprised you? How many people did you show it to? When did you get your first notification? Did Mercel keep trying to send you a heartbeat? Did you know Jamie got the black band - looks so cool?
So everybody, two words of advice as we enter this final frontier.......Think Different.
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Post by Volvocoupe on Apr 16, 2015 8:11:32 GMT -8
Rela Yes. This whole thing is very confusing. Apple is supposed to be simple. Get in line - online - WTF. The only people who get apple watches on the. 24th are most likely scalpers that will try to skim a free It was a horrible roll out. I'm losing confidence in Angela. At least she somewhat admitted her mistake and seems friendly to employees. Totally opposite of the last jobber. Come back Ron! Relax everyone, if you think of yourselves as experts on this when all you are doing is posting on a blog site along with 40 other people or so, I think you might want to rethink your positions. The rollout has been fine. I am sure, if the stock was at $140 right now, none of these comments would be posted. The stock will be $135 to $140 by the end of the month so relax. This stock will never do what you want it to do in the short term...ever! It will double within 2 to 4 years so please relax people, leverage up and go long Really, come back Ron Johnson....really? Regards,
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Post by Volvocoupe on Apr 16, 2015 8:15:41 GMT -8
Rela It was a horrible roll out. I'm losing confidence in Angela. At least she somewhat admitted her mistake and seems friendly to employees. Totally opposite of the last jobber. Come back Ron! Relax everyone, if you think of yourselves as experts on this when all you are doing is posting on a blog site along with 40 other people or so, I think you might want to rethink your positions. The rollout has been fine. I am sure, if the stock was at $140 right now, none of these comments would be posted. The stock will be $135 to $140 by the end of the month so relax. This stock will never do what you want it to do in the short term...ever! It will double within 2 to 4 years so please relax people, leverage up and go long Really, come back Ron Johnson....really? Regards, And furthermore, I would expect some of these comments to be coming from Business Insider, not Apple followers who definately should know better.......
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Post by Luckychoices on Apr 16, 2015 8:34:06 GMT -8
Sorry, I think the handwringing here is a bit overblown. I've been in to my Apple Store twice this week for try ons. I noticed a marked improvement in the second experience from the first (which was on day one of the try on period). Yeah, my consultant was learning as fast as I was and probably knew less. The second time, yesterday, the same fellow was fully on his game; he had had days to refine his presentations, to narrow in on areas of interest. He was clearly much more at home with the product and the options. I thought all of this through after the second visit and realized just what a "raw" experience that first day was for the Apple Team members. They had something totally new and they were supposed to present it in new ways and sell it in new ways and still make it an Apple experience. Not surprising it took a few days to get in the groove. Now, as for lack of lines on the 24th and no in store product. Good. Don't get me wrong; I'm sorry it is happening but it would have been a disaster to have lines of people around the block waiting while customers 1 through 33 want to try on "just one more band type with my sport watch, and, oh -can I see the steel one one more time". This isn't hamburgers And its not Iphones with three colors (two out of stock anyway) and three memory catagories (one out of stock anyway). This isn't handbags and its not Rolex. Rolex does not sell 2.3 million watches on a weekend, nor are the folks lined up for the newest Swiss release. I actually believe Apple is killing it on the watch marketing. Everything from Katy Perry to certain tech pundits, to certain style pundits whetting interest. Yeah, it would have been great to have 10 million built and ready to go next week, but what styles and what band options go where? Gold for China. Got that! This is a phenomenon, not a coat sale. Phenomina have a unique element to every aspect of their existance. That includes the sales experience. It is going to be different. It should be. It must be. Now, Apple keep managing it to the best of your ability! Don't make promises you can't keep. Don't miss deadlines stated. Let people know what to expect. Underpromise and overdeliver. As far as I am concerned, so far...so good.And when the first Watches arrive on customers' doorsteps next weekend...the buzz will intensify on social media and blogs to a thousand hornets' nests. How was your first day with the Watch? What surprised you? How many people did you show it to? When did you get your first notification? Did Mercel keep trying to send you a heartbeat? Did you know Jamie got the black band - looks so cool? So everybody, two words of advice as we enter this final frontier.......Think Different. So before I had a chance this morning to voice my lone dissent from other forum members regarding the Apple Watch rollout, Red says everything I wanted to say and more. After the positive experience my wife and I had while trying on the Apple Watch, this phrase of Red's, in particular, expresses my own strong opinion, "...it would have been a disaster to have lines of people around the block waiting while customers 1 through 33 want to try on 'just one more band type with my sport watch, and, oh -can I see the steel one one more time'." Kudos for another on-the-mark posting, Red. Update: Just for the record and to elaborate on one of Red's main points, when my wife tried on the Apple watch, she tried two bands and ended up buying the one she had immediately dismissed when she saw it online. During the try on, it fit her wrist so well there was no hesitation in picking it. So even though she had a good idea of what band she wanted, that changed during the actual try on. There goes the thought that people can decide on the watch and band before coming in to purchase the watch, thereby shortening the time needed for purchase. I tried on three bands before deciding which one I wanted. Now imagine the other 32 people waiting in line inside the store while hundreds are in line outside. As Red said, disaster!
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JDSoCal
Member
Aspiring oligarch
Posts: 4,183
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Post by JDSoCal on Apr 16, 2015 8:40:25 GMT -8
Apparently, it is now a scandal for a product to be so popular that it sells out almost immediately. I'd point out that it is Tim Cook who is the supply chain master, not the VP in charge of retail. There is something to be said for exclusivity in a product's initial release. It makes people want them more. "OMG, how can I get one??!"
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Post by BillH on Apr 16, 2015 8:41:51 GMT -8
Sorry, I think the handwringing here is a bit overblown. I've been in to my Apple Store twice this week for try ons. I noticed a marked improvement in the second experience from the first (which was on day one of the try on period). Yeah, my consultant was learning as fast as I was and probably knew less. The second time, yesterday, the same fellow was fully on his game; he had had days to refine his presentations, to narrow in on areas of interest. He was clearly much more at home with the product and the options. I thought all of this through after the second visit and realized just what a "raw" experience that first day was for the Apple Team members. They had something totally new and they were supposed to present it in new ways and sell it in new ways and still make it an Apple experience. Not surprising it took a few days to get in the groove. Now, as for lack of lines on the 24th and no in store product. Good. Don't get me wrong; I'm sorry it is happening but it would have been a disaster to have lines of people around the block waiting while customers 1 through 33 want to try on "just one more band type with my sport watch, and, oh -can I see the steel one one more time". This isn't hamburgers And its not Iphones with three colors (two out of stock anyway) and three memory catagories (one out of stock anyway). This isn't handbangs and its not Rolex. Rolex does not sell 2.3 million watches on a weekend, nor are the folks lined up for the newest Swiss release. I actually believe Apple is killing it on the watch marketing. Everything from Katy Perry to certain tech pundits, to certain style pundits whetting interest. Yeah, it would have been great to have 10 million built and ready to go next week, but what styles and what band options go where? Gold for China. Got that! This is a phenomenon, not a coat sale. Phenomina have a unique element to every aspect of their existance. That includes the sales experience. It is going to be different. It should be. It must be. Now, Apple keep managing it to the best of your ability! Don't make promises you can't keep. Don't miss deadlines stated. Let people know what to expect. Underpromise and overdeliver. As far as I am concerned, so far...so good. And when the first Watches arrive on customers' doorsteps next weekend...the buzz will intensify on social media and blogs to a thousand hornets' nests. How was your first day with the Watch? What surprised you? How many people did you show it to? When did you get your first notification? Did Mercel keep trying to send you a heartbeat? Did you know Jamie got the black band - looks so cool? So everybody, two words of advice as we enter this final frontier.......Think Different. Well said. Bravo!
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Post by archibaldtuttle on Apr 16, 2015 8:46:43 GMT -8
Very good points Red. You convinced me. Extremely difficult product to launch.
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platon
Member
"All we can know is that we know nothing. And that's the height of human wisdom.? Tolstoy
Posts: 3,944
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Post by platon on Apr 16, 2015 8:56:46 GMT -8
Sorry, I think the handwringing here is a bit overblown. I've been in to my Apple Store twice this week for try ons. I noticed a marked improvement in the second experience from the first (which was on day one of the try on period). Yeah, my consultant was learning as fast as I was and probably knew less. The second time, yesterday, the same fellow was fully on his game; he had had days to refine his presentations, to narrow in on areas of interest. He was clearly much more at home with the product and the options. I thought all of this through after the second visit and realized just what a "raw" experience that first day was for the Apple Team members. They had something totally new and they were supposed to present it in new ways and sell it in new ways and still make it an Apple experience. Not surprising it took a few days to get in the groove. Now, as for lack of lines on the 24th and no in store product. Good. Don't get me wrong; I'm sorry it is happening but it would have been a disaster to have lines of people around the block waiting while customers 1 through 33 want to try on "just one more band type with my sport watch, and, oh -can I see the steel one one more time". This isn't hamburgers And its not Iphones with three colors (two out of stock anyway) and three memory catagories (one out of stock anyway). This isn't handbangs and its not Rolex. Rolex does not sell 2.3 million watches on a weekend, nor are the folks lined up for the newest Swiss release. I actually believe Apple is killing it on the watch marketing. Everything from Katy Perry to certain tech pundits, to certain style pundits whetting interest. Yeah, it would have been great to have 10 million built and ready to go next week, but what styles and what band options go where? Gold for China. Got that! This is a phenomenon, not a coat sale. Phenomina have a unique element to every aspect of their existance. That includes the sales experience. It is going to be different. It should be. It must be. Now, Apple keep managing it to the best of your ability! Don't make promises you can't keep. Don't miss deadlines stated. Let people know what to expect. Underpromise and overdeliver. As far as I am concerned, so far...so good. And when the first Watches arrive on customers' doorsteps next weekend...the buzz will intensify on social media and blogs to a thousand hornets' nests. How was your first day with the Watch? What surprised you? How many people did you show it to? When did you get your first notification? Did Mercel keep trying to send you a heartbeat? Did you know Jamie got the black band - looks so cool? So everybody, two words of advice as we enter this final frontier.......Think Different. Bravo!!!! Well said.
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Post by artman1033 on Apr 16, 2015 9:44:59 GMT -8
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Post by Red Shirted Ensign on Apr 16, 2015 9:52:20 GMT -8
OMG...J.J. Abrams....Star Trek Director (forget the upcoming Star Wars junk) wearing an Apple Watch and looking so cool. Well, if J.J. can wear that watch, I will have to buy two...(see how the marketing works!) www.macrumors.com/2015/04/16/jj-abrams-apple-watch-star-wars/Read this text excerpt and tell me its not a big friggin' deal..... Famous film director and producer J.J. Abrams is latest celebrity to be spotted with an Apple Watch, which he's wearing right now during the Force Awakens Panel at the Star Wars Celebration in Anaheim, California. Abrams appears to be wearing a stainless steel Apple Watch with a blue band. It is possible that the band is the Blue Modern buckle for the 38mm Apple Watch, but there's also a possibility that it's a custom made navy blue Sport Band created specifically for Abrams.
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mark
fire starter
Posts: 1,552
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Post by mark on Apr 16, 2015 10:51:58 GMT -8
Yes. This whole thing is very confusing. Apple is supposed to be simple. Get in line - online - WTF. The only people who get apple watches on the. 24th are most likely scalpers that will try to skim a free It was a horrible roll out. I'm losing confidence in Angela. At least she somewhat admitted her mistake and seems friendly to employees. Totally opposite of the last jobber. Come back Ron! I don't get it ... has anyone EVER sold a million $350+ accessories in one weekend? Ever?
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Post by chasmac on Apr 16, 2015 10:54:46 GMT -8
OMG...J.J. Abrams....Star Trek Director (forget the upcoming Star Wars junk) wearing an Apple Watch and looking so cool. Well, if J.J. can wear that watch, I will have to buy two...(see how the marketing works!) www.macrumors.com/2015/04/16/jj-abrams-apple-watch-star-wars/Read this text excerpt and tell me its not a big friggin' deal..... Famous film director and producer J.J. Abrams is latest celebrity to be spotted with an Apple Watch, which he's wearing right now during the Force Awakens Panel at the Star Wars Celebration in Anaheim, California. Abrams appears to be wearing a stainless steel Apple Watch with a blue band. It is possible that the band is the Blue Modern buckle for the 38mm Apple Watch, but there's also a possibility that it's a custom made navy blue Sport Band created specifically for Abrams.
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Post by qualitywte on Apr 16, 2015 10:59:59 GMT -8
I don't think the launch/rollout process is that bad. But I do think they have not communicated it well and now we are set up for a huge FUD attack over it come the 24th. Go to apple.com, there on the opening page is an Apple watch with a big notice stating "The Watch is Coming" and on the watch itself it states "FRI 24" The 24th date is completely irrelevant now.
You have to admit, even those on this board didn't know until Angela's email was posted that there will be no watches sold at the stores on the 24th. They announced it in the same manner as when they announce new iPhone releases (pre-order date and availability date) so the general public is expecting similar methodology.
I believe Angela's letter leaves open the possibility that there could still be some available. I'm just not sure and I think many people don't know and that is not a good thing at all.
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